Terms of service
1. Acceptance of Terms
Welcome to CedarHavenSky. These Terms of Service ("Terms") govern your access to and use of CedarHavenSky.site. By visiting our website or purchasing products from us, you agree to be legally bound by these Terms.
If you do not agree with these Terms, please discontinue use of our website.
2. About CedarHavenSky
CedarHavenSky is an online retailer specializing in interactive cat toys, enrichment products, and pet accessories designed to encourage healthy, engaging play for cats of all ages.
Since 2022, we have been committed to providing carefully selected products together with reliable customer service and secure online shopping.
3. Eligibility
By using this website, you represent that you:
- Are at least the age of majority in your jurisdiction.
- Have the legal capacity to enter into binding agreements.
- Will use this website only for lawful purposes.
- Will provide accurate information during checkout.
4. Products
We strive to ensure that all product descriptions, specifications, pricing, colors, images, and availability are as accurate as possible.
However, we cannot guarantee that:
- Product colors appear exactly the same on every device.
- Product photographs perfectly represent every detail.
- Every product description is completely free of typographical errors.
We reserve the right to correct any inaccuracies without prior notice.
5. Pricing
All prices displayed on CedarHavenSky.site are listed in the applicable currency shown during checkout.
Prices may change without notice.
Price changes will not affect orders that have already been confirmed.
6. Orders
After placing an order, you will receive an email confirming that your order has been received.
This confirmation does not guarantee acceptance.
We reserve the right to:
- Decline orders.
- Cancel suspicious transactions.
- Limit quantities purchased.
- Refuse orders that violate applicable laws.
If payment has already been collected for a canceled order, a full refund will be issued.
7. Payment
We accept secure payment methods available during checkout.
By submitting payment information, you confirm that:
- You are authorized to use the selected payment method.
- The payment information is accurate.
- Sufficient funds are available.
All payment transactions are processed through secure third-party payment providers.
8. Shipping
We proudly offer:
- Free Worldwide Shipping
- Estimated delivery time of 7–10 business days
Shipping estimates are provided for convenience only and may vary because of:
- Customs inspections
- Weather
- Carrier delays
- Local delivery conditions
- Holidays
9. Returns
Returns are governed by our separate Return & Refund Policy.
Customers are encouraged to review that policy before placing an order.
10. Intellectual Property
All content available on CedarHavenSky.site, including but not limited to:
- Logos
- Graphics
- Icons
- Product descriptions
- Website layout
- Images
- Text
- Branding elements
is owned by CedarHavenSky or licensed to us and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.
11. User Conduct
You agree not to:
- Use the website for unlawful activities.
- Attempt unauthorized access to our systems.
- Upload malicious software.
- Interfere with website functionality.
- Violate intellectual property rights.
- Submit false information.
- Abuse customer service representatives.
Violation of these Terms may result in termination of access.
12. Third-Party Services
Our website may include links to third-party websites or services.
We are not responsible for:
- Their content
- Their privacy practices
- Their products
- Their services
Use of third-party websites is at your own risk.
13. Disclaimer
CedarHavenSky provides this website and its services on an "as is" and "as available" basis.
To the maximum extent permitted by law, we disclaim warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of Liability
To the fullest extent permitted by applicable law, CedarHavenSky shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:
- Website use
- Product use
- Delayed deliveries
- Service interruptions
- Loss of profits
- Data loss
Our total liability shall not exceed the amount paid for the applicable order.
15. Indemnification
You agree to indemnify and hold harmless CedarHavenSky, its employees, partners, affiliates, and service providers against claims, damages, losses, liabilities, costs, and expenses arising from:
- Your misuse of the website.
- Your violation of these Terms.
- Your infringement of any third-party rights.
16. Privacy
Your use of CedarHavenSky.site is also governed by our Privacy Policy.
By using our website, you consent to the collection and processing of information as described therein.
17. Force Majeure
We shall not be responsible for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Government actions
- Labor disputes
- Transportation interruptions
- Internet outages
- Public health emergencies
- War
- Carrier disruptions
18. Governing Law
These Terms shall be governed and interpreted in accordance with the applicable laws of Canada, without regard to conflict of law principles.
19. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions become effective immediately upon publication on CedarHavenSky.site.
Continued use of the website constitutes acceptance of the revised Terms.
20. Contact Information
If you have questions regarding these Terms of Service, please contact us:
CedarHavenSky
Website: CedarHavenSky.site
Email: support@CedarHavenSky.site
Phone: (403) 314-1288
Address:
6695 Sherbrooke St W
Montreal, Quebec H4B 1N8
Canada